Help and documentation

How to set up and use Philter One, and how to manage your account.

• Getting started

  From unboxing to your first redacted document.

• Activating your device

  Connecting a new Philter One to your account.

• Reviewing redactions

  Checking, changing, and approving what Philter One finds.

• Updates

  How Philter One stays up to date.

• Troubleshooting

  What to do when something isn't working.

• Your account

  Signing in, account details, passwords, and two-factor sign-in.

• Frequently asked questions

  Answers to common questions about Philter One and this site.

Still need help? Email support@philterd.ai.